Refund Policy

Last updated: October 13, 2026

EarnTalk Inc ("EarnTalk," "we," "us") — 30 N Gould St Ste R, Sheridan, WY 82801.

1. Subscriptions and SaaS fees

• Paid plans are billed in advance and renew automatically until cancelled.
• You may cancel at any time; cancellation takes effect at the end of the current billing period. We do not prorate partial periods.
• New subscriptions include a 14-day money-back guarantee: if you cancel within 14 days of your first payment for a plan, contact us and we will refund that payment in full.

2. Transaction and marketplace fees

Fees charged on completed transactions through the platform are non-refundable once the underlying transaction has settled, except where required by law. If a transaction is cancelled before settlement, associated platform fees are reversed automatically.

3. How to request a refund

Email zealen@earntalk.app with your account email and the charge details (date and amount). We review requests within 5 business days and issue approved refunds to the original payment method.

4. Chargebacks

If you believe a charge is unauthorized or incorrect, please contact us first at zealen@earntalk.app so we can resolve it quickly — this is usually faster than a card dispute.

5. Exceptions

Refunds are not available for: fees already earned on settled transactions; accounts terminated for violation of our Terms of Service; or charges older than 90 days, except where required by law.